onsdag 6. januar 2010

Guest blogger Hawk: On the ISS debacle

Hmmm… well, I felt inspired to do this post after reading Lunsj Dagensons thoughts on the disastrous findings in ISS’ cafeterias.

There are some points I would like to make on this, and after having visited the ISS website I must say that I find the gap between the promises being made on this website, and my experiences with ISS Catering.

I quote from the website:

Why choose ISS Catering?
- Individual solutions tailored to user needs and wants
- Varied, versatile and delicious cuisine based on fresh ingredients
- Great food experiences in welcoming surroundings
- Enthusiastic and skilled staff
- Short decision-making processes
- Ongoing quality assurance and satisfaction measurement

Well, what can I say? I can partly agree with what they say about short decision-making processes (probably way too short most the times), but I have yet to experience the rest of what’s pointed out here.

I have also noticed the pictures being used on the website, and I feel the gap between promise and delivery also being present here. There is something disturbingly familiar with the woman on the left and the poster so beautifully framing her head, but the rest of the picture I find totally unrecognizable. See illustrations below.



0 kommentarer:

Legg inn en kommentar