onsdag 6. januar 2010

Guest blogger Hawk: On the ISS debacle

Hmmm… well, I felt inspired to do this post after reading Lunsj Dagensons thoughts on the disastrous findings in ISS’ cafeterias.

There are some points I would like to make on this, and after having visited the ISS website I must say that I find the gap between the promises being made on this website, and my experiences with ISS Catering.

I quote from the website:

Why choose ISS Catering?
- Individual solutions tailored to user needs and wants
- Varied, versatile and delicious cuisine based on fresh ingredients
- Great food experiences in welcoming surroundings
- Enthusiastic and skilled staff
- Short decision-making processes
- Ongoing quality assurance and satisfaction measurement

Well, what can I say? I can partly agree with what they say about short decision-making processes (probably way too short most the times), but I have yet to experience the rest of what’s pointed out here.

I have also noticed the pictures being used on the website, and I feel the gap between promise and delivery also being present here. There is something disturbingly familiar with the woman on the left and the poster so beautifully framing her head, but the rest of the picture I find totally unrecognizable. See illustrations below.



tirsdag 5. januar 2010

Government Inspectors find that only 2-3 of 300 ISS canteens are OK...



Finally, some support from the Norwegian Food Safety Authority. The Authority spanked some ISS ASS on national TV yesterday - after their discovery of the total neglect of hygiene and basic understanding of food safety displayed by ISS in one of their canteens.

After checking some 300 canteens in Oslo - they found only two or three that acutally followed the rules. Two canteens were actually shut down there and then - and ISS now has to pay a fine for one of them. That's how bad it is.

Jan Petter Svinø of the Food Safety Authority - you are my hero. Keep diggin!

Oddly, ISS Faculty Services does not want to comment on this matter...

My plan now has changed: I get sick, i can sue - right?
Stay tuned...